Accounts Receivables Coordinator
About finova
finova is the UK’s largest cloud-based mortgage and savings software providers, supporting more than 60 leading lenders and 3,000 mortgage brokers. Our award-winning software suite includes origination solutions for mortgages and savings, servicing solutions for mortgages and savings, broker CRM solutions, and a range of solutions that connect lenders, intermediaries and consumers. Fast implementation and open architecture are at the centre of our technology, giving our customers the flexibility to integrate into their existing system or configure solutions to meet the needs of their business.
The Finance Team
We are a close-knit team who strive for the best in everything we do. We have grown considerably over the past couple of years as the business has grown so that we can provide a first-class service to our colleagues and external stakeholders. We work closely alongside the business to partner with them in achieving their successes. On a daily basis we collaborate with department heads, customers and suppliers as well as providing support to our 450+ colleagues.
About the Role:
The Accounts Receivables Coordinator will be responsible for overseeing the day-to-day accounts receivable operations, ensuring timely collections, minimising risk exposure, and maintaining strong cash flow. The role requires a highly proactive, detail-oriented individual with strong relationship-building skills who can collaborate effectively with account managers and other internal teams. The ideal candidate will be confident in working cross-functionally to enhance customer interactions, streamline processes, and drive improvements in AR operations within a high-growth environment.
About You:
In terms of your experience, your attitude is everything, but we'd particularly love to see your:
• 4+ years of experience in accounts receivable, credit control, or financial operation roles.
• Experience in a SaaS or enterprise software environment preferred.
• Highly proactive, detail-oriented, and able to work in a fast-paced environment
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication skills with a customer-focused mindset.
• Proficiency in ERP/accounting software (NetSuite ideally, Business Central would be desirable).
• Ability to work 3 days in the office.
What will you be doing?
• Oversee invoicing, collections, and cash application and bank reconciliation processes.
• Manage relationships with customers, account and project managers to ensure timely payments and resolve disputes.
• Design and work with sales, account and legal teams to enforce credit policies.
• Monitor AR aging reports and proactively follow up on overdue accounts.
• Review monthly revenue and support in variance analyses.
• Support month-end close processes, ensuring accurate AR reporting.
• Work with finance, sales, and legal teams to improve billing and collections efficiency.
• Assist in the implementation of AR automation tools and process improvements.
What We Offer:
Flexible Working: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year, and a flexible hybrid working policy.
Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP.
Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss.
Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym member-ships, free fresh fruit daily, and opportunities to join colleague networks and social groups.
Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favorite charities.
Equal Opportunity Statement
We value diversity and are committed to creating an inclusive environment for all employ-ees. If you’re passionate about this role but don’t meet all the criteria, please reach out—we’d love to discuss how your skills and experiences align with our needs.